Dialog with a client on a product complaint
Customer : Excuse
me, I want to complain about the cake.
Me : Yes
Madam, is there anything wrong about the cake ?
Customer : I understand
it’s
maybe not your fault, but I think you give me the wrong
order. I was expecting a cheese cake.
Me : I’m
sorry for the trouble mam, I will change the cake then
take your order
Right now.
Customer : Okay
Me : I’m sorry for ths inconvenience,
here is your cheese cake like your order.
Please enjoy.
Please enjoy.
Customer : Thank you
Commonly misused
words
Confusingly
related words
Preposition
Dialog with a co-worker on the solution for the said complaint
Co-worker : What
wrong with the cake ?
Me :
The customer said that her order is fault. And she ask to changed to cheese
Cake.
Co-worker : Yes, served
her order first then give addtional discount price.
Remember our motto “show our best service”. Good luck !
Remember our motto “show our best service”. Good luck !
Me : Okay, I do. Thanks for
your suggestion.
Commonly misused word
Confusingly related word
Preposition
